PetzArk Privacy Policy

Effective Date: 6^th January 2025

PetzArk (“we,” “us,” or “our”) respects the privacy of our customers (“you” or “your”) and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website (https://petzark.co.uk) (the “Website”) or our services (the “Services”).

Information We Collect:

We may collect the following types of information when you use the Website or Services:

• Personal Information
  This includes information that can be used to identify you, such as your name, email address, phone number, billing address, and pet information.
• Usage Data
  This includes information about how you use the Website and Services, such as the pages you visit, the services you request, and the time and date of your visit.
• Cookies and Other Tracking Technologies
  We may use cookies and other tracking technologies to collect information about your browsing activity on the Website.

Why We Collect Your Information

We collect your information for a variety of reasons, these include:

• To provide and improve the Website and Services
• To process your requests and reservations
• To send you marketing and promotional communications (with your consent)
• To respond to your inquiries and provide customer support
• To analyse how you use the Website and Services
• To comply with the law

Sharing Your Information

We may share your information with third-party service providers who help us operate the Website and Services. These service providers are contractually obligated to keep your information confidential and secure. We will not share your information with any third-party for marketing purposes without your consent.

Data Security

We take reasonable steps to protect your information from unauthorised access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

Your Choices

You have the following choices regarding your information:

• You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
• You can access and update your personal information by contacting us.
• You can request that we delete your personal information by contacting us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website. You are advised to review this Privacy Policy periodically for any changes.